Frequently Asked Questions

GENERAL INFORMATION

What are your ticket prices?

Ticket prices (in Bahraini Dinar) are as follows 

TICKET TYPE2D (in BD)3D (in BD)
Standard 44.7
VIP (One Person)5Not available in 3D
MAX (Standard)044.7
MAX (VIP)066.7
THEATRE by Rhodes 1212
THEATRE by Rhodes Package2020

Points to note:

  • VIP experiences are available at City Centre Bahrain. 
  • MAX and THEATRE by Rhodes experiences are available at VOX Cinemas, The Avenues. 
  • 3D glasses can be purchased separately for BD 0.3 from the ticket counters.
  • A booking fee of BD 0.3 will apply on all tickets booked online. 

What are the different types of movie ratings?

These are the details for each rating, as stated by the Information Affairs Authority Publication and Press:

18TCRated 18+ until the final rating is confirmed. Entry to the cinema must comply with the age restriction of final confirmed rating. Booking prior to confirmed rating, is at customers discretion.
18+No persons under 18 years of age will be admitted. 
15+No persons under 15 years of age will be admitted. 
PG15Customer may be aged 15 years and under, but must be accompanied by someone 15 years old or older. Please note content may not be appropriate for 15 years and below, booking to be at the discretion of guardians and parents.
PG13Customer may be aged 13 years and under, but must be accompanied by someone 13 years old or older. Please note content may not be appropriate for 13 years and below, booking to be at the discretion of guardians and parents.
PGParental guidance suggested. Some material may not be suitable for children.
GGeneral Exhibition - open for all ages.

Please note that it is against the law for underage people to enter restricted movies, even with their parents. You may be asked for identification to prove your age.

What is the minimum age to pay for a ticket?

Children under 3 years old can enter the cinema for free. Please note that this does not entitle the child to a seat. 

Do your cinemas provide spaces for wheelchairs?

Our cinemas have allocated wheel chair seats in the screens. Please purchase a ticket at the ticket counter.

Can I see what subtitles are displaying on a movie?

Yes, the subtitles are listed on the movie information pages.

Can I bring food from outside into the cinemas?

Food and beverages purchased outside the cinema are not permitted inside the cinema.

How much do 3D glasses cost?

3D glasses can be purchased separately for BD 0.3 from the ticket counters. 3D is not available for VIP experiences. 

Where do I collect my 3D glasses?

3D glasses can be collected from our staff at the ticket counters.

Your Account

What are the benefits of creating a VOX Member account:

  • Stored payment details
  • Quicker booking with saved contact details

How do I reset my password

Please reset your password by selecting the forgotten password link found on the login page.

How do I access my purchase history?

Please view your upcoming and past booking history by selecting Purchase History on the My Account page.  This can also be accessed via the Settings section of the mobile apps.

What is VOX Rewards?

VOX Rewards is a free to join loyalty programme that allows you to earn points every time you visit the cinema to use on FREE movie tickets along with a number of other benefits. Click here for complete list of Frequently Asked Questions regarding VOX Rewards.

Bookings

What forms of payment do you accept for online bookings?

We accept VISA and MasterCard for online bookings.

Can I print out my online tickets at the cinema?

Print your tickets at the kiosks present at VOX Cinemas, The Avenues by entering in your booking reference number.

How do I use my E-ticket?

Scan the code on your booking email at the ticket podiums at VOX Cinemas, The Avenues before entering the cinema. Please note that your E-ticket contains all the tickets in the booking, and you should enter when all your guests have arrived.

How many tickets can I book online?

You may purchase a maximum of 10 tickets per booking. You may complete as many bookings as you would like.

What should I do if I don't receive my booking receipt email?

Please email us through the contact us form. Provide your name and the first 6 and last four digits of your bank card. If you wish to visit the cinema, please provide proof of the purchase at our ticket counter (eg a bank statement).

How do I make group or private bookings?

Please email us at [email protected] with details of the cinema, size of group and event that you would like to organize.